Operations automation

We build the systems your business is still doing by hand.

Automation, integrations, CRM and AI agents for companies in Morocco and abroad — built on your tools, handed over on a fixed timeline.

Twenty minutes to map the bottleneck. No deck, no commitment.

Today, without a system
  • Missed call, no callback logged
  • Form submitted — still unopened
  • WhatsApp, 3 unread
  • "Fatima has it on her phone"
The same day, handled
  • 01

    Request captured from WhatsApp

  • 02

    Qualified and routed to the right person

  • 03

    Appointment booked, confirmation sent

  • 04

    Visible to the whole team, on the record

Same request. Same team. One system between them.

How we work

Nothing gets built
before everything is mapped.

Your current tools stay live the whole way through. Nothing is removed until your team has signed off on what replaces it.

  1. 01

    Diagnose

    We map every workflow, approval chain and leak before touching a tool. You receive the architecture in writing.

    Days 1–7

  2. 02

    Design

    Built around how your teams actually work. No templates, no configuration copied from another client.

    Days 8–14

  3. 03

    Deploy

    Departments go live in sequence, with role-by-role training. The system runs before we leave.

    Days 15–25

  4. 04

    Improve

    Monthly review with written recommendations. Field feedback becomes the next set of changes.

    Day 30 onward

What you keep

You own it, not us.

The most common fear about automation is dependency on whoever built it. These three points are in every engagement.

  • Written architecture first

    You receive the systems map in week one. It is yours regardless of what happens next.

  • A person stays in the loop

    Approval points are agreed before anything goes live. Exceptions go to a human rather than being guessed.

  • Full handover at launch

    Access, documentation and ownership transfer to your team. Support afterwards is a choice, not a dependency.

Before you write to us

The questions we get asked first.

What happens to the tools we already use?

They stay. We assess what you run first — if it does the job, we build around it. If it does not, we show you exactly why before recommending anything else. New systems run in parallel until your team validates them, so there is no forced migration and no downtime.

How long does a build take?

Each service has a fixed timeline agreed before we start, typically seven to ten working days for a single system. Larger multi-department work is scoped after the audit. We do not start without a date and a defined deliverable.

Is this suited to our sector?

The underlying problems repeat everywhere: manual steps, information spread across tools, follow-up left to memory. We have built for clinics, real estate, hospitality, construction and professional services. Describe the workflow and we will tell you plainly whether it is a fit.

We are not a large company. Is this for us?

Yes. Each system is sold as a defined build rather than an open-ended retainer, which is what makes it workable for businesses that cannot justify an in-house team.

Who owns the data?

You do, fully. Every data point, document and configuration lives in your environment. ScalniQ retains no claim or access once the engagement ends.

What languages does the AI work in?

Arabic, French and English as standard, including Darija for Moroccan operations. Other languages on request.

Start here

Tell us what is
slowing you down.

Twenty minutes on a call, and you will leave with a clear answer on what can be automated, what should stay manual, and what it would take.